JackSEO - Terms & Conditions

TERMS AND CONDITIONS OF THE ONLINE SERVICE
WWW.JACKSEO.IO
AND
APPLICATION APP.JACKSEO.IO

§ 1
GENERAL PROVISIONS

The website www.jackseo.io operates in accordance with the principles set out in these Terms and Conditions.
These Terms and Conditions define the types and scope of services provided to Users electronically, including within the SaaS model through the Website, the terms and conditions for the provision of such services, the terms for concluding and terminating agreements for the provision of electronic services, the terms for concluding and terminating Agreements for the provision of the Service, as well as the complaint handling procedure.
Each User, upon taking any action aimed at using the Electronic Services provided through the Website, is obliged to comply with the provisions of these Terms and Conditions.
Submitting an Order by the Client requires reading and accepting the Terms and Conditions at the time of placing the Order.
The Website and the Application available through it enable Clients to use a Digital Service (SaaS Application) that allows generating SEO and GEO content based on the Client’s guidelines. Detailed conditions, functionalities, and methods of using the Application are specified on the Website and presented to the Client before concluding the Agreement.
The application is available exclusively to Clients who are Entrepreneurs. A paid License Agreement with the Service Provider may only be concluded by a person wishing to enter into it for professional (B2B) purposes.
In matters not regulated by these Terms and Conditions, the following legal provisions shall apply:
1. the Civil Code,
2. the Act on the Provision of Electronic Services of 18 July 2002.,
3. the Act of 4 February 1994 on Copyright and Related Rights
4. and other relevant provisions of Polish law.

§ 2
DEFINITIONS

TERMS AND CONDITIONS – these Terms and Conditions of the Website.
WEBSITE – the online service operated by the Service Provider, available at www.jackseo.io, constituting an organized online platform that enables Users to access and use the Application in the SaaS model.
ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the User through the Website.
REGISTRATION FORM – a form available on the Website enabling the creation of an Account. The Registration Form allows the Service Provider to create an Account corresponding to a specific User.
ACCOUNT (PROFILE) – a set of resources in the Service Provider’s ICT system, identified by an individual name (login) and a confidential password of the User, in which the User’s data are stored. The prerequisite for creating an Account on the Website is reading and accepting the Terms and Conditions.
ORDER FORM – a form available on the Website enabling the placement of an Order.
SERVICE PROVIDER, OPERATOR – JACKSEO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (limited liability company) entered into the Register of Entrepreneurs kept by the DISTRICT COURT POZNAŃ – NOWE MIASTO I WILDA IN POZNAŃ, 8TH COMMERCIAL DIVISION OF THE NATIONAL COURT REGISTER, under number KRS: 0001169560, with its registered office and correspondence address at: ul. Kościelna 33/U1, 60-537 Poznań, NIP: 7812088313, REGON: 541540217, e-mail address: hello@jackseo.io, telephone number: 794355559
USER / SERVICE RECIPIENT – a natural person, legal person, or organizational unit without legal personality that is granted legal capacity under statutory provisions, using the Electronic Services provided through the Website.
CLIENT – a User who is an Entrepreneur, who intends to conclude or has concluded an Agreement for the provision of a Digital Service with the Service Provider, or who uses the Application.
ENTREPRENEUR – a natural person, legal person, or organizational unit without legal personality, granted legal capacity under statutory provisions, conducting business or professional activity on their own behalf.
CONSUMER – a natural person who performs a legal act with an entrepreneur that is not directly related to their business or professional activity.
DIGITAL SERVICE – a service that allows the User to create, process, store, or access data in digital form, to share such data that has been transmitted or created by the User or other users of the service, and to engage in other forms of interaction using data in digital form.
APPLICATION – a web application provided by the Operator at app.jackseo.io, enabling the generation of SEO and GEO content using artificial intelligence, available in the SaaS model via the Website.
SAAS – (“Software as a Service”) – a service consisting in remote access to software via the Internet, allowing interaction with the platform through a web browser interface.
LICENSE – a paid Electronic Service and at the same time a Digital Service, constituting the subject of the Agreement between the Service Provider and the User, under which, upon purchase, the Client gains access to the Application within the selected Plan for a defined Subscription Period. The License to access the Application is non-exclusive, paid, and territorially unlimited.
CONTACT FORM – a form available on the website www.jackseo.io enabling the User to send messages to the Service Provider.
NEWSLETTER – an Electronic Service allowing the User to subscribe to and receive, at the e-mail address provided by the User, free information from the Service Provider regarding Services available on the Website.
ORDER – the Client’s declaration of intent constituting an offer to purchase a License within a selected Plan and Subscription Period.
AGREEMENT – an agreement for the provision of a Digital Service / License, concluded between the Client and the Service Provider via the Website, the subject of which is access to the Application for a defined Subscription Period.
PLAN (PACKAGE) – the License variant selected by the Client when placing an Order. Details concerning the functionalities available within a given Plan are provided on the Website and in the Application.
SUBSCRIPTION PERIOD – the period for which the Client has purchased the License, expressed in months. The start date of a new Subscription Period is deemed to be the date corresponding to the end of the previous Subscription Period, or, if such a date does not exist in a given month, the last day of that month.
DIGITAL ENVIRONMENT – computer hardware, software, and network connections used by the User to access or use the Digital Service.
COMPATIBILITY – the ability of a Digital Service to operate with computer hardware or software that are normally used to access a Digital Service of the same type, without the need for conversion.
FUNCTIONALITY – the capability of a Digital Service to perform its functions considering its intended purpose.
INTEGRATION – the connection of a Digital Service with the elements of the User’s Digital Environment and incorporating it into those elements to ensure compliance with the Agreement for the provision of a Digital Service.
INTEROPERABILITY – the ability of a Digital Service to interact with computer hardware or software other than those normally used to access a Digital Service of the same type.
PRICE LIST – information available on the Website indicating the prices of individual License Plans.

§ 3
TYPE AND SCOPE OF ELECTRONIC SERVICES

The Service Provider enables, through the Website, the use of:
1. the Account,
2. the Order Form,
3. the Newsletter,
4. the License.
The provision of Electronic Services to Users through the Website is carried out under the terms and conditions set forth in these Terms and Conditions.
Duration of the Agreement:
1. The Agreement for the provision of an Electronic Service consisting of maintaining an Account on the Website is concluded for an indefinite period.
2. The Agreement for the provision of an Electronic Service consisting of enabling the placement of an Order on the Website is concluded for a fixed period and is terminated at the moment the Order is placed or when the User ceases to place an Order.
3. The Agreement for the provision of an Electronic Service consisting of the use of the Newsletter is concluded for an indefinite period.
4. The Agreement for the provision of an Electronic Service consisting of enabling the use of the License within the selected Plan is concluded for the duration of the Subscription Period chosen by the User.
The Service Provider has the right to include advertising content on the Website. Such content constitutes an integral part of the Website and the materials presented therein.
The provision of the Electronic Services specified in §3 items 1.1 to 1.3 of the Terms and Conditions by the Service Provider is free of charge.
The provision of the Electronic Service specified in §3 item 1.4 of the Terms and Conditions by the Service Provider is subject to payment, in accordance with the rules set out in §4 item 3 of the Terms and Conditions.

§ 4
PURCHASE OF THE LICENSE

Information regarding the License and its ordering process.
1. The information provided on the Website does not constitute an offer within the meaning of applicable law. By placing an Order, the Client submits an offer to purchase a License under the conditions specified in its description.
2. The License price displayed on the Website is expressed in euros (EUR) and constitutes a net price. The applicable VAT will be added to the indicated prices in accordance with the tax regulations applicable to the transaction.
3. The License price displayed on the Website is binding at the time the Client places the Order and applies for the duration of the current subscription billing cycle.
4. The Service Provider reserves the right to change License prices for subsequent billing periods. The Client will be informed of any planned price change at least 14 days in advance, with the option to cancel the subscription before the start of the new period.
5. The Service Provider clearly informs Clients about unit prices as well as any promotions and price reductions.
6. In order to place an Order, the Client is required to:

create and log into an Account,
select one of the available License Plans and complete the Order Form (the User may place Orders through the Order Form 24 hours a day, all year round, except during interruptions in access to the Application caused by server updates or other maintenance actions performed by the Service Provider to improve functionality),
provide complete billing details required for issuing a VAT invoice.
choose one of the available payment methods referred to in item 3 of this paragraph,
accept the Terms and Conditions and the Privacy Policy of the Website,
click the “Purchase and Pay” button.

CONCLUSION OF THE LICENSE AGREEMENT
1. To conclude the License Agreement, it is necessary to first place an Order in accordance with item 1.6 of this paragraph.
2. After placing an Order, the Service Provider shall promptly confirm its receipt by sending an e-mail to the address provided by the Client.
3. The confirmation of the Order referred to in item 2.2 of this paragraph binds the Client to the submitted Order and includes confirmation of all essential elements of the Order.
4. Upon receipt by the Client of the e-mail referred to in item 2.3 of this paragraph, the License Agreement between the Client and the Service Provider is deemed concluded.
5. The License is activated (for the Subscription Period selected by the Client) automatically upon the Service Provider’s receipt of payment or after successful authorization of the electronic payment.
6. The Service Provider shall provide the Client with access to the Application in its most recent available version.
7. Each License purchase will be confirmed with proof of purchase (a VAT invoice), which will be sent to the Client’s email address provided in the Order Form after the payment has been completed.
PAYMENT METHODS
1. The Service Provider provides payment through an electronic payment system operated via the external payment platform Lemon Squeezy.
2. In the case of payments made via the electronic payment system, the Client shall make the payment before the commencement of the Order execution. The electronic payment system allows payment by credit card or instant bank transfer from selected Polish and foreign banks.
3. Upon payment for the License, the Operator grants the User a paid, non-exclusive license to use the Application solely for purposes consistent with applicable law and in accordance with its intended use.
4. The License is granted for the Subscription Period for which the User has paid the applicable fee and is automatically renewed upon payment for the next Subscription Period. The License expires at the end of the last paid billing period. Refunds for an already commenced Subscription Period are not available, unless mandatory provisions of law provide otherwise or unless otherwise agreed by the parties.
COMPLAINTS REGARDING LACK OF CONFORMITY OF THE LICENSE WITH THE AGREEMENT
1. The basis and scope of the Service Provider’s liability towards a Client referred to in §11 of these Terms and Conditions, for the lack of conformity of the License with the Agreement, are defined in the Consumer Rights Act of 30 May 2014.,
2. The basis and scope of the Service Provider’s liability towards a Client who is an Entrepreneur are defined in the Civil Code Act of 23 April 1964.
3. The Service Provider shall be liable for any lack of conformity of the License with the Agreement throughout the entire term of the Agreement.
4. The Client shall cooperate with the Service Provider to determine whether the lack of conformity of the License with the Agreement results from characteristics of the Client’s Digital Environment.
5. Notifications regarding the lack of conformity of the License with the Agreement and the submission of a relevant claim may be made by the Client via e-mail to: johnny@jackseo.io
6. The electronic message referred to above should include as much information and as many circumstances as possible regarding the subject of the complaint, in particular the type and date of the irregularity and the Client’s contact details. The information provided will significantly facilitate and expedite the handling of the complaint by the Service Provider.
7. The Service Provider shall respond to the Client’s claim immediately, but not later than within 14 days from the date of receipt.
8. In the case of a complaint submitted by a Client referred to in §11 of these Terms and Conditions, failure to respond within 14 days of submission shall be deemed as acceptance of the complaint.
9. The Client may first request that the License be brought into conformity with the Agreement. The Client referred to in §11 may request a price reduction or withdraw from the Agreement only in the cases specified in the Consumer Rights Act of 30 May 2014.
10. In connection with a justified complaint submitted by a Client referred to in §11 of these Terms and Conditions, the Service Provider shall, as appropriate:

bring the License into conformity with the Agreement at its own expense, or
reduce the price of the License (the reduced price must remain proportional to the price of the License in conformity with the Agreement compared to the non-conforming License, and, in the case of a continuously provided License, take into account the period during which it was non-conforming) and refund the reduced amount to the Client referred to in §11 no later than 14 days from receiving a valid statement on the price reduction, or
in the event of withdrawal from the Agreement by the Client referred to in §11, refund the License price no later than 14 days from the date of receiving the withdrawal statement. In the case of withdrawal, the Client referred to in §11 shall immediately cease using the License.
11. The Service Provider’s response to the complaint shall be provided in writing or on another durable medium, such as e-mail or SMS.
12. The Service Provider shall not be liable for lost profits resulting from errors or limitations in access to the Application.

WITHDRAWAL FROM THE AGREEMENT
1. Subject to item 5.4, a Service Recipient who is simultaneously a party referred to in §11 of these Terms and Conditions and who has concluded a distance contract may withdraw from it without providing any reason by submitting a relevant declaration within 14 days.
2. In the event of withdrawal from the Agreement, the Agreement shall be deemed not concluded.
3. The fourteen-day withdrawal period referred to above shall be calculated from the date of conclusion of the Agreement.
4. The right to withdraw from a distance contract shall not apply to a Client referred to in §11 of these Terms and Conditions in the following cases:
1. for the provision of services for which the Client is obliged to pay the price, if the Service Provider has fully performed the service with the prior express consent of the entrepreneur acting as a consumer, who was informed before the commencement of performance that, upon full performance by the Service Provider, they would lose the right to withdraw from the Agreement, and acknowledged this fact,
2. in the case of contracts for the supply of digital content not recorded on a tangible medium, if the performance has begun with the prior express consent of the entrepreneur acting as a consumer before the expiry of the withdrawal period, and after being informed by the Service Provider of the loss of the right to withdraw from the Agreement.
1. Upon withdrawal from the Agreement by the entrepreneur acting as a consumer in accordance with item 4.10(c) of this paragraph, the Service Provider may not use any content other than personal data provided or created by the Service Recipient during the use of the License, except for content that:
  1. is useful exclusively in connection with the License that was the subject of the Agreement,
  2. relates solely to the Service Recipient’s activity during the use of the License that was the subject of the Agreement,
  3. has been combined by the Service Provider with other data and cannot be separated without excessive difficulty,
  4. was created by the Service Recipient jointly with other Service Recipients who continue to use such content.
2. Except for the cases referred to in item 5.5 of this paragraph, the Service Provider shall, upon request from the entrepreneur acting as a consumer, make available to them, free of charge, any content other than personal data that was provided or created by the Service Recipient while using the License – within a reasonable period and in a commonly used, machine-readable format.
3. In the event of withdrawal from the Agreement, the Service Provider may prevent the Service Recipient from further use of the License, in particular by blocking the Account.
4. The Service Provider shall have the right to withdraw from the Agreement concluded with a Client who is an Entrepreneur within 14 business days from the date of its conclusion. Such withdrawal may occur without stating a reason and does not give rise to any claims by the Entrepreneur against the Service Provider.
LICENSE RENEWAL
1. The License shall be automatically renewed for the next Subscription Period.
2. The Service Provider reserves the right to send, via e-mail to the address provided when creating the Account, reminder messages regarding upcoming payments, as well as other messages related to the operation of the Application and the Website.
3. If the Service Recipient wishes to cancel the License for the next Subscription Period, they must do so via the payment platform, directly within the Application, or by sending an e-mail to: johnny@jackseo.io,
4. Cancellation of the subscription shall result in the payment for the next Subscription Period not being collected, and the Service Recipient shall lose access to the Application upon the expiration of the last paid Subscription Period.
5. Failure to pay for the License shall result in its deactivation.

§ 5
TERMS OF USE OF THE APPLICATION

Conditions for Using the Application
1. Upon purchasing the License, the Client gains access to the Application under the conditions of the Plan selected by the Client.
2. The Client is not entitled to grant access to the Application to third parties, particularly for remuneration.
3. The Service Provider may require the Client to use an identifier and a password assigned to it in order to access the Application. It shall be presumed that all instructions and statements made by persons using identifiers assigned to the Client are made by the Client.
4. The Service Provider reserves the right to refuse to process any operation related to the handling of the Application if there is a reasonable suspicion that such an operation was issued by an unauthorized person. In such a case, the Service Provider may request confirmation of the instruction from the Client in writing or by e-mail.
5. In the event of loss of control over tools allowing management of the Application, in particular if the access password is disclosed to unauthorized persons, the Client is obliged to immediately notify the Service Provider, who is entitled to take actions aimed at restoring control over the service.
6. The Client undertakes to take all necessary actions to secure the data and software of their end device (through which the Application is used) against unauthorized interference by third parties — in particular by using appropriate passwords, installing and regularly updating suitable security software, and using an e-mail server whose software is protected against unauthorized use.
7. The Service Provider shall not be liable for securing the Client’s end devices against third-party interference.
8. In justified cases, the Service Provider reserves the right to introduce procedures aimed at increasing the level of security used by Clients, in particular by introducing requirements for periodic password changes or strengthening password standards.
9. To use the Application properly, the Client is obliged, at their own expense, to ensure access to appropriate equipment, the Internet, and electrical power.
10. The Operator may apply limits on the number of queries, tokens, or generations within the selected Plan in order to ensure the stability of the Application.
11. The Client is obliged to independently create and maintain backup copies of data processed within the Service Provider’s ICT systems, regardless of whether the Service Provider also creates such copies.
12. The Client undertakes not to use any software that may disrupt the functioning of the Application.
13. The Service Recipient is obliged to use the Application in a manner consistent with the law and good practices, with due regard for the personal rights and intellectual property rights of third parties.
14. The Service Recipient is obliged to provide data consistent with the facts.
15. The Service Recipient is prohibited from providing unlawful content.
16. The Client is not entitled to:
1. perform, on their own or with the participation of third parties, reverse engineering, disassembly, or decompilation of the Application,
2. claim any rights to the Application’s source code or the data contained therein, except as provided in these Terms and Conditions.
Technical Requirements and Application Updates
1. The technical requirements necessary for the proper functioning of the Application are as follows:
1. a computer (or mobile device) with Internet access,
2. access to e-mail,
3. compliance with minimum technical requirements for handling HTML files, including support for commonly used web browsers such as Google Chrome, Mozilla Firefox, Edge, Safari, and Opera, with the browser always updated to the latest version,
4. enabled Cookies and JavaScript in the web browser.
1. To avoid or minimize the risk of damage related to unauthorized interference with the ICT system, data theft, or malware infection, the Client should install and use up-to-date antivirus software, including a firewall.
2. If the Application is subject to updates, the Service Provider shall inform the Client about the updates and the consequences of not installing them during the License period.
3. The Client is obliged to install updates provided by the Service Provider within a reasonable period. Failure to install updates in accordance with the instructions provided by the Operator and after being informed of the consequences of such failure releases the Service Provider from liability for lack of conformity of the Application with the Agreement.
4. In the case of updates, maintenance, or development of the Application, the Service Provider shall inform the Client in advance. Changes may be visible to the Client and may concern visual or functional aspects of the Application. Updates, maintenance, or development activities aim to improve the quality of the service and shall not degrade its performance or result in the loss of the Client’s data.
5. The Service Provider is entitled to make modifications to the Application to improve and enhance its functionality. Such changes shall not impose any costs on the Client.
6. The Service Provider shall inform the Client about the changes referred to in item 2.6 in a clear and understandable manner. If the introduced change affects the Client’s access to or use of the Application, the Service Provider shall inform the Client in advance by providing, on a durable medium, the following information:
  1. the date of the change,
  2. the nature of the change,
  3. the Client’s right to terminate the Agreement without notice within 30 days from the date of the change or from the date of being informed about the change, if the notification occurred later than the change itself.
7. The Service Provider shall be exempt from the obligation referred to in item 2.7 if the Client has been provided with the right to retain, without additional cost, the Application in an unchanged state consistent with the Agreement.
Delivery of AI-Generated Content
1. The Service Provider declares that the Application uses artificial intelligence models in accordance with applicable laws, including Regulation (EU) 2024/1689 of the European Parliament and of the Council on Artificial Intelligence (the “AI Act”), and that the systems used by the Operator are maintained to ensure safety, human oversight, and logging of relevant events.
2. The Client acknowledges that the content generated by the Application is produced using artificial intelligence and, in cases required by law, is obliged to disclose this fact to recipients (e.g., by labeling the content as “generated by AI” or “co-created by AI”).
3. The Client undertakes not to use the Application to create or publish content that:
  1. may constitute a deepfake or simulate a person without their consent,
  2. misleads as to the source or origin of information,
  3. infringes copyrights, personal rights, data protection laws, or regulations concerning unfair competition.
4. The Service Provider reserves the right to block or delete content generated in violation of law, professional ethics, or these Terms and Conditions, as well as to provide relevant information to competent authorities in the event of reasonable suspicion of a legal violation.

§ 6
TERMS OF MODIFICATION AND TERMINATION OF ELECTRONIC SERVICE AGREEMENTS

Modification of the Scope of Services Provided by the Service Provider
1. The parties may, by mutual agreement, extend the scope of the service provided before the end of the Subscription Period.
2. The change referred to in item 1.1 — that is, a subscription plan change by the Client — results in the immediate availability of the new range of functionalities upon payment for the higher plan (upgrade). In the case of a downgrade to a lower plan, the change takes effect at the beginning of the next Subscription Period, unless otherwise agreed between the Service Provider and the Client.
3. The scope of changes, including the terms for settling any price difference, is automatically confirmed within the Application or via e-mail.
4. In the case of changes to the scope of Services during the Subscription Period that affect the amount of fees, the Service Provider’s remuneration for that Subscription Period shall be calculated proportionally to the duration and extent of the modified services.
5. Any change to the License Price or material functionalities of the Application shall be notified to the Client at least 14 days prior to the start of the next billing period. If the Client does not wish to continue using the Application under the new conditions, they must cancel the License before the beginning of the next billing period.
Termination of the Electronic Service Agreement
1. The Agreement for the provision of a continuous and indefinite Electronic Service (such as maintaining an Account or Newsletter) may be terminated.
2. The Service Recipient may terminate the Agreement without giving any reason by sending a relevant statement via e-mail to: hello@jackseo.io. In such a case, the Agreement expires 3 days after the date of submission of the termination notice (termination period).
3. The Service Provider may terminate the Agreement for the provision of a continuous and indefinite Electronic Service if the Service Recipient violates these Terms and Conditions — in particular, by providing unlawful content — after an ineffective prior request to cease the violation within a specified period. In such a case, the Agreement expires 1 day after the submission of the termination notice (termination period).
4. Termination results in the cessation of the legal relationship with future effect.
5. A paid License purchased for a specific Subscription Period cannot be terminated under the provisions of this section, unless such termination is permitted by mandatory provisions of law.
The Service Provider and the Service Recipient may terminate the Agreement for the provision of an Electronic Service at any time by mutual consent.

§ 7
COMPLAINTS RELATED TO THE PROVISION OF ELECTRONIC SERVICES BY THE SERVICE PROVIDER

Complaints related to the provision of Electronic Services via the Website and the Application may be submitted by the Service Recipient via e-mail to: hello@jackseo.io.
In the above e-mail, the Service Recipient should provide as much information and as many circumstances as possible regarding the subject of the complaint, in particular the type and date of occurrence of the irregularity and the contact details. The information provided will significantly facilitate and expedite the handling of the complaint by the Service Provider.
The Service Provider shall process complaints without undue delay, no later than 14 days from the date of their receipt.
The Service Provider’s response to the complaint shall be sent to the Service Recipient’s e-mail address provided in the complaint or in another manner indicated by the Service Recipient.
Reporting Violations and Technical Issues
1. Any Service Recipient may notify the Service Provider of suspected information or content available within the Application that violates these Terms and Conditions or generally applicable laws. The Client may also report technical issues related to the provision of the service.
2. Notifications may be submitted by the Service Recipient via e-mail to: hello@jackseo.io
3. The Service Provider shall review the submitted notification within 7 business days and, if it determines that the reported content violates these Terms and Conditions, shall remove it from the Application. In cases of doubt regarding the legitimacy of the notification, the Service Provider may contact the specific User to obtain additional clarification.

§ 8
INTELLECTUAL PROPERTY

All content constituting an integral part of the Website and the Application is protected by copyright law and—except for content posted by Users and elements used under license, transfer of copyright, or permitted use—is the property of JACKSEO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, registered in the Register of Entrepreneurs maintained by the District Court of Poznań – Nowe Miasto and Wilda in Poznań, VIII Commercial Division of the National Court Register, under KRS number 0001169560, with its registered office and correspondence address at ul. Kościelna 33/U1, 60-537 Poznań, NIP 7812088313, REGON 541540217. The Service Recipient bears full responsibility for any damage caused to the Service Provider resulting from the use of any part of the Website or the Application without the Service Provider’s consent.
Any use by any person, without the express written consent of the Service Provider, of any elements comprising the content or materials of the Website or Application constitutes a violation of copyright law and results in civil and criminal liability.
By transmitting files or other content via the Website and Application, or by placing them on their own website, the Service Recipient confirms their right to use such materials and assumes responsibility for any infringement of copyright, related rights, or personal rights of third parties. In the event that any person makes claims or demands against the Website or the Service Provider in this regard, the Service Recipient undertakes to indemnify and hold harmless the Website or the Service Provider and to fully satisfy any third-party claims arising from such infringement.
AI-Generated Content
1. Content, data, or materials generated by the Application (“AI Outputs”) are produced automatically based on data provided by the Client (such as prompts, commands, files, or other input data).
2. To the extent that AI Outputs constitute works protected by copyright, the Service Provider transfers to the Client all proprietary rights it may hold, to the extent necessary for the Client to use them in its business activities, in particular in the following fields of exploitation:
  1. fixation, reproduction, modification, and publication,
  2. distribution on the Internet, social media, and in promotional materials,
  3. combination with other works or content,
  4. commercialization or making available within the Client’s business activities. The transfer of rights takes effect at the moment the AI Output is generated.
3. To the extent that AI Outputs do not constitute works under copyright law, the Service Provider grants the Client an irrevocable, non-exclusive right to freely and unrestrictedly use them for commercial and non-commercial purposes.
4. The Client acknowledges that AI Outputs may be created using random, statistical, or publicly available language models and may therefore contain elements similar to publicly available content. The Service Provider does not guarantee the originality of AI Outputs or their dissimilarity to existing materials.
5. The Service Provider does not use the Client’s input data or AI Outputs for further training of artificial intelligence models, unless the Client provides explicit and separate consent.
6. The training of language models used by the Service Provider is conducted exclusively on data and content that may be lawfully used for that purpose, without infringing the proprietary rights of third parties.

§ 9
LIABILITY

The Operator undertakes to provide access to the Application with due care, using current and commonly accepted security standards and the diligence expected of a professional. However, the Operator does not guarantee that the Client will achieve any specific results, business outcomes, SEO/GEO positioning, or effectiveness of the content generated by the Application.
The Operator shall not be liable for:
1. decisions made by the Client based on the results generated by the Application,
2. the use of content or data entered into the Application by the Client,
3. damages resulting from errors, inaccuracies, or outdated AI-generated content,
4. interruptions, errors, or limitations resulting from the actions of external AI model providers, cloud infrastructure, or APIs,
5. lost profits or indirect damages.
The Client bears full responsibility for:
1. ensuring that all input data (prompts, files, content) comply with applicable laws and good practices,
2. verifying the content generated by the Application before its further use or publication,
3. ensuring that the use of such content does not infringe the rights of third parties (in particular copyright, personal rights, data protection, or trademarks).
The Client agrees not to input into the Application any sensitive data, classified information, trade secrets, or other information whose disclosure could violate applicable laws.
Nothing in these Terms and Conditions shall exclude or limit any liability that cannot be excluded under mandatory provisions of law, particularly in cases involving consumer protection under mandatory legal regulations.

§ 10
PROVISIONS CONCERNING ENTREPRENEURS WITH CONSUMER RIGHTS

A sole trader (this paragraph does not apply to commercial companies) is covered by the protection provided under the Consumer Rights Act, provided that the agreement concluded with the Service Provider is directly related to their business activity, but its content indicates that it does not have a professional nature for them, especially as determined by the business classification codes listed in the Central Register and Information on Economic Activity of the Republic of Poland (CEIDG – the official Polish business register for sole proprietors).
A person conducting business activity referred to in item 1 of this paragraph is covered by protection regarding:
1. unfair contract terms,
2. liability for the lack of conformity of the License with the Agreement,
3. the right to withdraw from a distance contract,
4. rules concerning contracts for the supply of digital content or digital services.
The entrepreneur referred to in item 1 of this paragraph loses consumer protection rights if the Agreement concluded with the Service Provider has a professional nature, verified based on the entrepreneur’s entry in the CEIDG, in particular the relevant business classification codes (PKD).
Entrepreneurs referred to in item 1 of this paragraph are not covered by institutional consumer protection provided by county consumer ombudsmen or the President of the Office of Competition and Consumer Protection (UOKiK).

§ 11
FINAL PROVISIONS

Agreements concluded in accordance with these Terms and Conditions are governed by Polish law. These Terms and Conditions shall be interpreted in accordance with Polish law unless otherwise required by mandatory provisions of applicable law. Any disputes arising from the provision of services shall be resolved by Polish common courts. The language of these Terms and Conditions and the Agreement is English.
The Service Provider shall inform Clients of any changes to the Terms and Conditions by publishing an update notice on the Website, and in the case of Clients with active Agreements, by sending a link to the updated version to the Client’s e-mail address. A Client who does not agree to the introduced changes may terminate the Agreement at the end of the current billing period. During the notice period, the previous version of the Terms and Conditions remains binding unless the Client has terminated the Agreement after the new version has entered into force.
In the event that any provision of these Terms and Conditions is found to be inconsistent with applicable law, the relevant provisions of Polish law shall apply in its place.
Any disputes arising between the Service and the Service Recipients shall first be resolved through negotiation, with the intention of an amicable settlement, taking into account the Act on out-of-court consumer dispute resolution. If this is not possible or unsatisfactory for either party, disputes shall be resolved by a competent common court in accordance with item 5 of this paragraph.
Judicial dispute resolution:
1. Any disputes between the Service Provider and the Service Recipient (Client) who is also an Entrepreneur shall be submitted to the court competent for the registered office of the Service Provider.
With the consent of the Service Provider, the Client may transfer the rights and obligations arising from the Agreement to a third party that meets the conditions specified in these Terms and Conditions.
The Service Provider may condition such consent on the Client’s fulfillment of all obligations towards the Service Provider.
The Service Provider may charge a fee for the transfer of rights and obligations arising from the Agreement, provided that the amount is specified in the Price List or agreed individually between the parties.
The possibility of out-of-court dispute resolution within the EU is available, among others, at: https://adrcenter.com/solve/. More information about alternative dispute resolution can be found at: https://europa.eu/youreurope/business/dealing-with-customers/solving-disputes/index\_pl.htm.

Terms and Conditions